Uniseal UK LTD

Uniseal UK Ltd Complaints Procedure

Our commitment to customer complaints.

We are committed to providing high quality products and services for all our customers. Of course, as our products are fitted into properties of all types and ages this can be complicated, we recognise that very occasionally things can go wrong.

If you have a query or complaint, we want to know as soon as possible to help us put things right promptly.

Just contact our Customer Care Team with your details and a description of your problem. We are here for you from 8:30am – 4pm weekdays and 8:30am – 2pm Saturdays :
Call us:  01543 674404
Email us: complaints@uniseal-uk.co.uk
Write to us:

Uniseal UK Ltd
Customer Services
Unit 26c, Ring Road,
Burntwood Business Park,

However you contact us, we will:
• Let you know we’ve received your query
• Tell you who will be responsible for investigating along with their contact details
• Endeavour to return phone calls and emails within three working day
• Do everything we can to resolve things as quickly as possible
• Do what we can to attend within fourteen days if a visit to your property is needed
• Keep you regularly informed of progress throughout



Uniseal UK Ltd is authorised and regulated by the Financial Conduct Authority FRN 733677. We are a credit broker not a lender and have a facility with a panel of lenders.

© 2019 Uniseal UK ltd All Rights Reserved.
Registered in England & Wales. Registered office: Unit 26c Ring Road, Burntwood, Staffordshire, WS7 3JG, GB Tel: 01543674404 Email: sales@uniseal-uk.co.uk. Company No: 05778735 VAT No: 05778735


As lockdown measures are being eased by the goverment, we have re-opened our office and factory with skeleton staff. Our showroom is also open but will be by appointment only, so that we can ensure social distancing.